Mission
To help the world create better products and services through research.
Dovetail is a customer research platform that allows businesses to easily record, analyse, search and share research to better understand their customers.
Highlights
Early career talent
Headcount growth
Entry level hires
Funding / Market cap.
Latest funding round
*LinkedIn data updated
1/8/24
Team insights
Life at Hatch
Customer Success + Support @ Dovetail
When we say Dovetail is growing, we mean across the board – the business, the customer base, and the teams. So, it’s an exciting time to join and help the Customer Success + Support team scale up.
Awarded gold in the Australian Workplace Equality Index (AWEI) 2024 LGBTQ+ Inclusion Awards.
Customer Success and Support work incredibly close with each other. Together, they make an extremely efficient team and focus on solving important problems, so users can unlock the value of Dovetail.
Our Story
The Hatch story started when good friends Adam Jacobs (Ex THE ICONIC Founder) and Chaz Heitner (Ex Zip Co-founder) came together to build something they were deeply passionate about.
Both founders believe that traditional hiring processes are broken and limit people from finding work that’s a good fit for them. Since founding the company, Adam and Chaz have built a team that shares their mission and are both confident they will continue to build an impactful global company for many years to come.
Great for Graduates and Interns
Interns and graduates
When to apply
Job families
Programmes available
What you need to know
Career progression
Where could this company take you? Discover how other early career professionals are shaping their career here.
Perks and Benefits
Great for Graduates and Interns
This Hotlist employer has great opportunities for graduates and interns. Here’s your snapshot of programs, when to apply, perks and more.
Job Families
Interns and graduates
Currently at the company
When to apply
Programs available
What you need to know
When we say Dovetail is growing, we mean across the board – the business, the customer base, and the teams. So, it’s an exciting time to join and help the Customer Success + Support team scale up.
Customer Success and Support work incredibly close with each other. Together, they make an extremely efficient team and focus on solving important problems, so users can unlock the value of Dovetail.
Hatch's hot take
Behind the scenes
Want to join the team? This is what you're in for…
Development + Growth Ops
Take a course, attend a 'lunch and learn', or head to a conference! You're supported to learn and grow.
Unique Benefit
Work and play! The team aims go away on an annual trip to celebrate achievements and have some fun as a team, from NZ to the Whitsundays.We’re working to build a culture where you’re embraced for who you are. We want you to be empowered to use your voice to help others find theirs. Our DE&I networks are an integral part of our people culture and help to foster belonging and connection for our People.
EY networks, communities, and inclusion initiatives include:
- The Gender Network: for women, men and non-binary people who are passionate about advancing equality and inclusion.
- Unity: aims to create a sustainable, inclusive culture where LGBT+ individuals at EY can bring their whole selves to work.
- Cultural Diversity at EY: CD@EY aims to empower the EY community to build a better working world through cultural diversity at work, with clients, the marketplace and the wider community.
- Ability Network: seeks to elevate disability inclusion and ensure accessibility in the EY workplace to recognise the contribution that all our people can bring to the world. It has three community groups, including our Neurodivergent Community, our Parents and Carers community and our Chronic Health and Invisible Disabilities community.